F.A.Q.s

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Shopping Information

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What Shipping Methods Are Available?

Shipping is available through Federal Express and United States Postal Service.

You can also select to pickup the products here at Smuggs by selecting the in store pickup option during checkout.[/vc_column_text][vc_column_text]

How Long Will It Take To Get My Package?

Orders placed by Noon EST should ship out by the next day.  Once they have been picked-up at our mail room you should follow the estimated delivery time based on the shipping option you selected.
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Do You Ship Internationally?

At the moment we are only shipping in the United States. We will look to add international shipping in the near future.
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Payment Information

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What Payment Methods Are Accepted?

Our Shop Smuggs eCommerce site accepts Visa, Master Card, American Express, Discover Card and via  your PayPal account. [/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″ css=”.vc_custom_1443415984332{padding-right: 5% !important;padding-left: 10px !important;}”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type=”boxed” background_style=”normal” css=”.vc_custom_1410359869569{padding-top: 30px !important;padding-bottom: 65px !important;}”][vc_column][vc_separator][/vc_column][/vc_row][vc_row type=”boxed” background_style=”normal” css=”.vc_custom_1487365260609{padding-right: 50px !important;padding-left: 50px !important;}”][vc_column][vc_column_text]

Orders and Returns

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How do I place an Order?

Placing an order is simple.  Just click on the item you want to purchase and add it to your cart. If you want more than one of that item use the plus and minus icons to add more. When you are done shopping click on the shopping cart and follow the steps to checkout.  You will receive a confirmation email once you have completed the order.
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Do I need an account to place an order?

Accounts are not required to place an order.  Creating account will make it easier to  track your orders, reference what you have purchased in the past, or reorder your favorite products.  [/vc_column_text][vc_column_text]

Who should I to contact if I have any questions?

You can contact our us at our Sports Shop at 844-226-7354.  We are typically in the shop daily 9:00 am – 5:00 pm.  If we are unavailable, please leave a voicemail with your name and number so we can return the call.

You can also send us an email at shopsmuggs@smuggs.com.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″ css=”.vc_custom_1443416006097{padding-right: 5% !important;padding-left: 10px !important;}”][vc_column_text]

How Can I Cancel Or Change My Order?

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How Do I Track My Order?

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How Can I Return a Product?

You may return products that were not used or damaged by shipping it back to  us with an note as to what the problem is.   We will review the request and refund the card that was charged.

You may also return the product directly at the shop while you are visiting.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]